Terms & Conditions

Last updated: November 2, 2026

These Terms & Conditions (“Terms”) govern your use of the Lads to Leaders/Leaderettes website, including our online store, convention registration payments, and donations. “L2L,” “we,” “us,” and “our” refer to Lads to Leaders/Leaderettes, a 501(c)(3) non-profit organization based in Montgomery, Alabama. By using this website or making a purchase or payment, you agree to these Terms.

1. Use of This Website

You may use this website to learn about L2L, access resources, register for and pay for convention events, purchase materials, and make donations. You agree not to misuse the site, interfere with its operation, attempt to access accounts or data that are not yours, or use it for any unlawful purpose.

2. Accounts

Some features, such as checkout, order history, and online registration payments, require an account. You are responsible for keeping your login information confidential and for all activity under your account. Please contact us right away if you believe your account has been used without your permission.

3. Online Store

• We make every effort to describe products and list prices accurately. If a product is listed at an incorrect price or with incorrect information, we may cancel the order and refund any payment.
• Prices are in U.S. dollars. Applicable sales tax and shipping charges are calculated at checkout.
• Payments are processed securely by our third-party payment processor. L2L does not store your full card number.
• We reserve the right to refuse or cancel any order, including for suspected fraud or errors in pricing or availability.

4. Shipping

Physical products ship to addresses within the United States using the carrier and method selected at checkout. Delivery times are estimates and are not guaranteed. Please make sure your shipping address is correct; we are not responsible for orders delivered to an incorrect address provided by the customer. [CONFIRM: typical processing time before an order ships, e.g. 2–5 business days]

5. Returns & Refunds

Physical products: Most new, unopened items may be returned within 30 days of delivery for a full refund. Return shipping is the customer’s responsibility, except when the return is the result of our error (for example, you received an incorrect or defective item), in which case we will pay the return shipping. To start a return, or if you have any questions about shipping or returns, please call the L2L National Service Center at (334) 215-0251 or email l2l@lads2leaders.com before sending anything back.

Digital products: Because digital downloads (such as study materials and Bible Bowl bundles) are delivered immediately, they are non-refundable once purchased, except when a file is defective or cannot be accessed and we are unable to fix the problem.

Damaged or incorrect items: If your order arrives damaged or incorrect, please contact us within 7 days of delivery and we will replace the item or issue a refund.

6. Convention Registration & Fees

• Convention registration is completed by congregation group leaders through the L2L online registration portal. Registration fees, deadlines, and early bird pricing are posted on our Registration page and on each convention location page.
• Registration fees are due by the posted deadline for your convention location. Fees may be paid online through this website or by mail to the National Service Center.
• Registrations added after the posted deadline are subject to a late fee per person, as listed on the Registration page.
• After the registration deadline, no refunds will be given. Removing a participant after the deadline does not reduce the amount owed, whether or not the group’s fees have already been paid.
• Hotel rooms are booked and paid directly with the hotel and are subject to the hotel’s own policies.
• Participation in convention events is governed by the Official Convention Event Rulebook.

[CONFIRM: whether any part of registration fees can be refunded if a group cancels BEFORE the deadline]

7. Donations

Lads to Leaders/Leaderettes is a 501(c)(3) non-profit organization, and donations are tax-deductible to the extent allowed by law. Donations are voluntary and generally non-refundable. If you believe a donation was made in error, please contact us within 30 days and we will review your request.

8. Third-Party Sites & Services

This website links to services operated by others, including our online registration portal, our convention t-shirt store, and the Bible Bowl app. Purchases and use of those services are governed by their own terms and policies, and L2L is not responsible for their content or operation.

9. Materials & Intellectual Property

All content on this website, including text, graphics, logos, curriculum, the Pearls study series, the Field Book of Leadership, rulebooks, forms, and certificates, is owned by or licensed to L2L and is protected by copyright. Free forms, sign-up sheets, progress cards, and certificates may be downloaded and printed for use in L2L programs at your congregation or in your home. Purchased materials are licensed for use by the purchasing congregation or family and may not be resold, shared publicly, or redistributed without written permission from L2L.

10. Privacy

We collect the information needed to process orders, registrations, payments, and donations, and to communicate with you about L2L programs. We do not sell your personal information. Payment information is handled by our payment processor.

11. Disclaimer & Limitation of Liability

This website and its content are provided “as is.” While we work to keep information accurate and up to date, we do not guarantee that the site will be error-free or always available. To the fullest extent permitted by law, L2L is not liable for indirect, incidental, or consequential damages arising from your use of this website or our products. Our total liability for any claim related to a purchase will not exceed the amount you paid for that purchase.

12. Governing Law

These Terms are governed by the laws of the State of Alabama, without regard to its conflict-of-law rules.

13. Changes to These Terms

We may update these Terms from time to time. Changes take effect when posted on this page, and the “Last updated” date above will be revised.

14. Contact Us

Lads to Leaders/Leaderettes
National Service Center
5280 West Alabama Christian Drive
Montgomery, AL 36109
Phone: (334) 215-0251
Email: l2l@lads2leaders.com